GIFT CARD

DEFINITIONS

THE FOLLOWING APPLY TO THESE TERMS AND CONDITIONS

CARD NUMBER MEANS THE IDENTIFICATION NUMBER THAT APPEARS ON THE GIFT CARD.

UNCLOGD LTD PTY. MEANS UNCLOG-D ABN 206 4373 0303, VICTORIA, AUSTRALIA.

EGIFT CARDS MEANS ANY ELECTRONIC GIFT CARD ISSUED BY UNCLOGD THAT YOU HAVE PURCHASED OR RECEIVED THROUGH THE WEBSITE FOR ONE OR MORE OF THE PARTICIPATING RETAILERS.

EXPIRY DATE MEANS THE DATE SPECIFIED ON THE WEBSITE FOR EACH GIFT CARD EXPIRY WHICH MAY VARY FOR EACH PARTICIPATING RETAILER AND EACH TYPE OF GIFT CARD AFTER WHICH THE REMAINING CARD VALUE ON ANY EGIFT CARD WILL NOT BE AVAILABLE FOR REDEMPTION.

GIFT CARD MEANS ANY PLASTIC GIFT CARD OR EGIFT CARD ISSUED BY UNCLOGD THAT YOU HAVE PURCHASED OR RECEIVED FOR ONE OR MORE OF THE PARTICIPATING RETAILERS.

PARTICIPATING RETAILERS MEANS THE RETAILERS SPECIFIED ON THE WEBSITE AT WHICH EACH OF THE GIFT CARDS CAN BE USED TO PURCHASE GOODS OR SERVICES.

PERSONAL INFORMATION INCLUDES, BUT IS NOT LIMITED TO, YOUR NAME, YOUR EMAIL ADDRESS AND PAYMENT DETAILS.

REMAINING CARD VALUE MEANS, AT ANY TIME, THAT PORTION OF THE INITIAL VALUE LOADED ONTO THE GIFT CARD WHICH IS UNSPENT AND CAN BE ACCESSED BY USING THE GIFT CARD IN ACCORDANCE WITH THESE TERMS OF USE.

WEBSITE MEANS WWW.UNCLOGD.COM OR AT SUCH OTHER ADDRESS SHOULD THE URL CHANGE.

A REFERENCE TO WE, US OR OUR IS A REFERENCE TO UNGLOGD.

A REFERENCE TO YOU OR YOUR IS A REFERENCE TO THE PERSON WHO IS IN POSSESSION OF THE GIFT CARD AT THE RELEVANT TIME FOR THE PURPOSES OF THESE TERMS OF USE, OR WHO AUTHORISES ANOTHER PERSON TO DO SOMETHING WITH OR TO THE GIFT CARD ON THEIR BEHALF.

INTRODUCTION

THESE TERMS OF USE GOVERN YOUR USE OF THE GIFT CARD.

WE RECOMMEND THAT YOU READ THESE TERMS OF USE CAREFULLY BEFORE USING THE GIFT CARD. IF YOU HAVE ANY QUESTIONS OR WOULD LIKE MORE INFORMATION ABOUT THE GIFT CARD PLEASE EMAIL INFO@UNCLOGD.COM

 

BY USING OR ATTEMPTING TO USE A GIFT CARD, OR BY MAKING A TRANSACTION ENQUIRY OR EXERCISING ANY RIGHT TO REDEEM VALUE LOADED ON A GIFT CARD, YOU:

  1. AGREE TO BE BOUND BY THESE TERMS OF USE; 

  2. WARRANT TO US THAT YOU WILL COMPLY WITH THESE TERMS OF USE AND ALL APPLICABLE LAWS AND THAT THE GIFT CARD WILL NOT BE USED IN ANY MANNER THAT IS UNLAWFUL, MISLEADING, DECEPTIVE, UNFAIR OR OTHERWISE HARMFUL TO CONSUMERS; AND

  3. ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD OUR PRIVACY POLICY AT WWW.UNCLOGD.COM/PRIVACY

WHERE AND WHAT FOR CAN GIFT CARDS BE USED

NO GIFT CARD CAN BE USED FOR:

  1. PURCHASES INITIATED BY PHONE, EMAIL, POST OR FAX; 

  2. SERVICE ATMS;

  3. BILL PAYMENTS, INCLUDING CREDIT CARD ACCOUNTS AND STORE ACCOUNTS;

  4. PURCHASES OF GIFT CARDS.

ACTIVATION

THERE MAY BE A DELAY WITH THE GIFT CARD ACTIVATING IN THE SYSTEM ONCE LOADED. DURING THIS DELAY, THE GIFT CARD CANNOT BE USED FOR PURCHASES OR TRANSACTION ENQUIRIES.

 

ACCESS CODE 

YOU ACKNOWLEDGE THAT WE MAY ALLOW ACCESS TO THE SERVICES OFFERED ON THE WEBSITE TO ANYONE WHO ENTERS A VALID CARD NUMBER AND ACCESS CODE. YOUR ACCESS CODE IS SIMPLY OUR WAY OF IDENTIFYING YOU. IT DOES NOT OFFER YOU ANY PROTECTION OR SECURITY IF YOUR GIFT CARD IS LOST OR STOLEN. REMEMBER TO TREAT YOUR GIFT CARD LIKE CASH.

 

YOU ARE SOLELY RESPONSIBLE FOR ANY LOSS CAUSED BY USE OF YOUR GIFT CARD AND ACCESS CODE BY YOU OR ANY OTHER PERSON, INCLUDING ANY USE NOT APPROVED OR CONTEMPLATED BY YOU.

YOU MUST NOTIFY US IMMEDIATELY BY EMAILING INFO@UNCLOGD.COM IF YOU KNOW OR SUSPECT ANY UNAUTHORISED USE OF YOUR GIFT CARD.

 

PURCHASES WITH YOUR GIFT CARD

SELECT GOODS AT THE POINT OF SALE WILL INSTRUCT YOU TO PRESENT YOUR GIFT CARD, AND THEN ENTER THE ACCESS CODE. THE TRANSACTION WILL BE COMPLETED WHEN THE BALANCE HAS REDUCED ON YOUR GIFT CARD. NO CHANGE WILL BE GIVEN. ANY REMAINING CARD VALUE CAN ONLY BE USED IN WHOLE OR PART AGAINST FUTURE PURCHASES. 

YOU AGREE THAT WE CAN REDUCE THE REMAINING CARD VALUE BY THE VALUE OF ALL PURCHASES OF GOODS AND SERVICES THAT ARE AUTHORISED BY YOU.

TRANSACTIONS ARE AUTHORISED BY YOU BY:

  1. PRESENTING YOUR GIFT CARD AND ENTERING YOUR ACCESS CODE, OR ALLOWING AN OPERATOR OR OTHER PERSON TO DO SO, AT AN ELECTRONIC POINT OF SALE TERMINAL AT A PARTICIPATING RETAILER; OR 

  2. GIVING A PARTICIPATING RETAILER DETAILS OF THE GIFT CARD AND AUTHORISING THE TRANSACTION IN SOME OTHER WAY APPROVED BY THAT RETAILER. WHEN YOU AUTHORISE A TRANSACTION:

    1. YOU ARE CONFIRMING THAT THE TRANSACTION CORRECTLY REPRESENTS THE PURCHASE PRICE OF THE GOODS OR SERVICES OBTAINED; AND 

    2. YOU ARE AGREEING TO PAY THE AMOUNT OF THAT TRANSACTION BY THE REDUCTION OF THE REMAINING CARD VALUE. 

 

PURCHASES EXCEEDING THE GIFT CARD VALUE

YOUR GIFT CARD MAY ONLY BE USED TO MAKE PURCHASES UP TO THE REMAINING CARD VALUE. IF YOU WISH TO MAKE A PURCHASE FOR AN AMOUNT THAT EXCEEDS THE REMAINING CARD VALUE, YOU MUST PAY THE EXCESS USING ANOTHER PAYMENT METHOD.

 

NO CASH ADVANCES

YOU CANNOT OBTAIN ANY CASH ADVANCE WITH YOUR GIFT CARD OR REDEEM YOUR GIFT CARD FOR CASH.

 

VALIDITY AND EXPIRY OF GIFT CARDS

YOUR GIFT CARD WILL BE VALID FOR USE UNTIL THE EXPIRY DATE. ANY REMAINING CARD VALUE THAT REMAINS ON A GIFT CARD AFTER THE EXPIRY DATE WILL NOT BE AVAILABLE FOR USE. 

 

LOST OR STOLEN GIFT CARDS

TREAT YOUR GIFT CARD LIKE CASH, LOST OR STOLEN GIFT CARDS WILL NOT BE REPLACED OR REFUNDED.

FAULTY OR DAMAGED GIFT CARDS

A GIFT CARD WILL ONLY BE REISSUED IF IT IS PROVEN TO BE FAULTY OR DAMAGED AS A RESULT OF THE PRODUCTION PROCESS OR OTHERWISE DUE TO THE FAULT OF UNCLOGD, ITS AGENTS OR CONTRACTORS OR A PARTICIPATING RETAILER.

 

DESTRUCTION OF GIFT CARD WITH NO VALUE

ONCE THE REMAINING CARD VALUE IS COMPLETELY USED, DESTROY THE GIFT CARD BY CUTTING IT IN HALF DIAGONALLY. YOUR GIFT CARD CANNOT BE RELOADED.

 

CAN I EXCHANGE MY GIFT CARD?

YOU CANNOT EXCHANGE YOUR GIFT CARD FOR A DIFFERENT BRAND, DENOMINATION OR TYPE OF GIFT CARD OR FOR ANOTHER TENDER, CASH OR DISCOUNT.

 

CAN I CANCEL MY GIFT CARD?

NO, YOU CANNOT CANCEL YOUR GIFT CARD.

 

EXCHANGING ITEMS PURCHASED WITH A GIFT CARD

SEE OUR REFUNDS AND RETURNS POLICY FOR FURTHER INFORMATION WWW.UNCLOGD.COM/RETURNS

 

CHANGES TO TERMS OF USE

WE RESERVE THE RIGHT TO CHANGE ANY OF THESE TERMS OF USE AT ANY TIME WHERE THE CHANGE IS REQUIRED:

  1. TO ADD OR REMOVE PARTICIPATING RETAILERS OR WHERE THE GIFT CARD MAY BE REDEEMED INCLUDING BUT NOT LIMITED TO WHERE A PARTICIPATING RETAILER CEASES TO CARRY ON BUSINESS 

  2. TO ADD OR REMOVE GOODS OR SERVICES WHICH MAY BE PURCHASED WITH THE GIFT CARD; 

  3. FOR INFRASTRUCTURAL, SYSTEMS, ADMINISTRATIVE OR OPERATIONAL REASONS OR TO PREVENT THE OCCURRENCE OF FRAUD OR OTHER UNLAWFUL OR UNACCEPTABLE CONDUCT; 

  4. TO COMPLY WITH ANY CONTRACT, LAW, REGULATION OR STATUTE OR ORDER OR JUDGMENT OF ANY COURT, TRIBUNAL OR OTHER BODY HAVING COMPETENT JURISDICTION; OR

  5. WHERE WE, ACTING REASONABLY, CONSIDER THAT IT WILL NOT BE TO YOUR DETRIMENT.

CHANGES TO THESE TERMS OF USE WILL BE AVAILABLE ON THE WEBSITE

 

PRIVACY

OUR PRIVACY POLICY EXPLAINS HOW WE HANDLE THE PERSONAL INFORMATION THAT WE MAY COLLECT FROM YOU WITH RESPECT TO GIFT CARDS. 

 

ERRORS AND COMPLAINTS

IF YOU HAVE REASON TO BELIEVE THAT AN ERROR HAS OCCURRED IN RELATION TO YOUR GIFT CARD, YOU SHOULD EMAIL INFO@UNCLOGD.COM. ANY COMPLAINTS ABOUT GOODS OR SERVICES PURCHASED WITH A GIFT CARD MUST BE RESOLVED DIRECTLY WITH THE RELEVANT PARTICIPATING RETAILER.

 

FORCE MAJEURE

TO THE EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE (WHETHER DIRECT OR CONSEQUENTIAL), NOR BE IN DEFAULT UNDER THESE TERMS OF USE, FOR FAILURE TO OBSERVE OR PERFORM ANY OF OUR OBLIGATIONS UNDER THESE TERMS OF USE FOR ANY REASON OR CAUSE WHICH COULD NOT, WITH REASONABLE DILIGENCE, BE CONTROLLED OR PREVENTED. THESE CAUSES INCLUDE ACTS OF GOD, ACTS OF NATURE, ACTS OR OMISSIONS OF GOVERNMENT OR THEIR AGENCIES, STRIKES OR OTHER INDUSTRIAL ACTION, FIRE, FLOOD, STORM, RIOTS, POWER SHORTAGES OR FAILURES, SUDDEN AND UNEXPECTED SYSTEM FAILURE OR DISRUPTION BY WAR OR SABOTAGE, AND OTHER ACTS OR OMISSIONS OF THIRD PARTIES.

 

APPLICABLE LAW

 

THESE TERMS OF USE ARE TO BE CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF VICTORIA, AUSTRALIA. ANY DISPUTE ARISING FROM YOUR RECEIPT OR USE OF A GIFT CARD IS EXCLUSIVELY SUBJECT TO THE JURISDICTION OF THE COURTS OF VICTORIA, AUSTRALIA.